What we do...
Margaret Cheng is an independent consultant specialising in IT and Telecoms, business-to-business research. I have over 20 years experience in the industry, including 5 as Head of MR for BT. I offer research consultancy and project management, working with selected associates and agencies when necessary. I specialise in customer satisfaction measurement, new product and service development and concept testing. Please visit my website for further information about projects and clients.

Number of employees: 1-4