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The Research & Results Show, Munich 24-25 October 2018 - Register Now for free!

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Event details

MRS - Annual Financial Services Conference


MRS's annual Financial Services Conference brings together 100+ research and insight specialists from financial services (FS) providers, regulators and agencies.

They'll discuss new behavioural and attitudinal insights from FS consumers and share findings from fascinating insight projects that are helping the industry to seize new opportunities and navigate challenges better. In just one day we'll showcase 12 client led case studies, based on a diverse range of research methodologies.

  • Hear how insight is helping to build consumer trust in AI, new technology platforms and data sharing for digital financial services
  • Examine how insight is fuelling the development of new metrics for measuring new style customer journeys and customer experiences
  • Evaluate how consumers' digital lives are impacting their attitudes to cash & payments and mobile saving & investment apps
  • Examine how leading FS brands are strengthening trust, loyalty and customer engagement in branch and on-line
  • Discover how to implement digital analytics solutions for broader, deeper and faster insight generation for traditional research questions
  • Hear new behavioural insights to improve targeting and engagement of women, young adults and SMEs
Hear from:

Lloyds Banking Group, Danske Bank, Royal Bank of Scotland, Metlife, SBERBANK Russia, CaixaBank, FT, Standard Life, Barclays, The Coventry Building Society, Aviva Savings and Retirement, Legal & General.

Full details available at www.mrs.org.uk .

The Venue

Radisson Blu Edwardian, 9-13 Bloomsbury Street, London WC1B 3QD.


Members: £455 + VAT / Non-Members: £585 + VAT