Company: Hannelius Recruitment
Advertisers Ref: N/A
MrWeb Ref: 161960
Job Spec: Our small but growing client based in Central London are looking for a Senior Project Manager to join their EMEA team.
This role involves managing the delivery of Full Service and Sample Only market research projects, with responsibilities for client management and project delivery including; fieldwork sampling and monitoring, data quality, and budget management.
Ideal candidates should be passionate about ensuring customer satisfaction and delivering exceptional service. They should thrive in a dynamic startup environment, excel under tight deadlines, adapt to change, and manage multiple responsibilities effectively.
The successful candidate will enhance client satisfaction by taking full ownership and providing exceptional service across projects related to quantitative data collection. We need a skilled communicator with extensive experience in project lifecycle management, questionnaire design, audience feasibility assessment, data collection, and achieving commercial objectives throughout project delivery.
Key Responsibilities:
Project Management: Take complete ownership of managing and executing full-service and sample only projects for various customers, overseeing tasks from initial briefing to final delivery, ensuring adherence to budget and timelines.
Customer Communication: Maintain full responsibility for all customer interactions, employing a clear, proactive, and service-oriented approach to ensure customer satisfaction.
Consultation: Offer expert consultation on questionnaire design, fieldwork, delivery output options, and the overall end-to-end data collection process, drawing on both past expertise and recent insights.
If you have experience in all the above, we would like to hear from you NOW as the client is already interviewing!
Please note the company works 3 days per wk from their Central London office.
Who to contact: In order to apply please send your CV to Maria Parsons-Karavassilis at maria@hanneliusrecruitment.com
Please say that you found the vacancy on WIRe / MrWeb! Thanks for your interest.
