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Stakeholder Consultation Seminar
October 1 2001

 

ORC International is hosting an one day Stakeholder Consultation seminar in London on October 25th. The event will address a number of factors to be borne in mind at the outset of a stakeholder consultation programme.

The seminar will feature some of the work carried out by ORC International this year with an emphasis on real life and relevant case studies:

  • Launching a mystery shopping programme and the need for consultation at the outset - a UFI and Learn Direct case study.
  • Modernising sports and swimming facilities - a consultation case study from Bristol City Council.
    Bristol City Council.
  • Exploring the links between staff and customers - a case study from Defence Estates.
  • What do organisations do with their customer satisfaction results - and what should they be doing?


For further information, contact Abby Wright on +44 20 7675 1154



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