Key Role for Livingston at icanmakeitbetter

In the US, community insight platform icanmakeitbetter has promoted Jeff Livingston to the role of Director of Research Services.

The firm, which was acquired by LRW (Lieberman Research Worldwide) sister company ISA in 2016 and then integrated with online sampling division SoapBoxSample, offers an online community platform for customer feedback, focus groups, discussion forums, live chat, ideation and panel management. Livingston (pictured) joined as Research Director shortly after the firm's acquisition, having previously worked for communications company WCG as Director of Analytics, delivering social media and digital analytics insights. Prior to this, he was Senior Research Manager at Illuminas, Research Development Manager at MR and survey science consultancy NuStats, and MR Coordinator in the Planning Department at GSD&M.

In his new role, Livingston will assist with the strategic development of the company as a whole. COO Matt Thurston comments: 'The promotion of Jeff into this role is indicative of the rapid growth we've seen by combining the forces of icanmakeitbetter and SoapBoxSample. Jeff will lead the team to grow our community consulting practice as we continue to expand our best-in-class insight community platform.'

Web site: www.icanmakeitbetter.com .