Corporate Insight Debuts Medicare Monitor

In the US, competitive intelligence and user experience research specialist Corporate Insight has expanded its suite of healthcare research tools with the launch of a service called Medicare Monitor.

The new service benchmarks all aspects of the digital user experience for prospective and existing members of Medicare plans. Specifically, Medicare Monitor provides ongoing analysis of the end-to-end member experience offered by healthcare insurers, covering areas such as open enrollment, pre-effective journeys and digital plan management across a broad range of Medicare plan types.

Michael Ellison (pictured), President of Corporate Insight, comments: 'Our new Medicare Monitor will provide an unbiased view of the Medicare member experience, uncovering vital improvement opportunities - from helping users determine affordability during open enrollment to offering digital experiences that prioritize educational plan shopping and intuitive online account management'.

Web site: www.corporateinsight.com .