 |
Jeremy Marshall - Senior Research Manager
Jeremy has worked for Opinium since 2010, when he joined to launch a website mystery shopping offering and lead other parts of the research business - most notably, B2B, customer satisfaction and multichannel mystery shopping. Prior to this Jeremy was a senior consultant at Enterprise Planning & Research Ltd and before that, Director of Strategic Analysis at Nielsen Online. He has significant experience in media, publishing, telecoms, retail, automotive and financial services research.
Jeremy's current articles: (1)
Net Promoter Score – a simple plan or a bridge too far? - 16th December,'11
|
