Senior / Research Executive - Social Media Intelligence Hybrid - London and home GBP 28-38,000 + benefits - (posted May 29 2024)

Company: Pollen Recruitment
Advertisers Ref: SF553266
MrWeb Ref: 161246

Job Spec: Our client is an entrepreneurial start-up which sits within a global research agency. They have the best of both worlds in terms of resource, investment, knowledge, multiple blue-chip clients and scale.

Social media intelligence is their expertise. This is a hybrid role combining strong account management and consulting skills, answering client questions such as what is the next 'big thing' in their category, corporate reputation, brand health, campaign measurement, impact of influencers questions - it is all in real time so very valuable for clients.

They use AI to do much of the heavy lifting, with the core remit of this role being looking after an impressive portfolio of existing clients who subscribe to their state-of-the-art platform.

You would be involved in all aspects of programme delivery from set up to management, working alongside the client service managers to help consult on the deliverables. You will get to understand client issues and how to create actionable solutions. And you will get to present findings and recommendations to clients. This role is an excellent spring board for your career!

Whilst you may have a quant and/or qualitative research agency background (and looking for something a bit different), you may also come from a customer success/account management background within a social media or research agency.

You will need strong interpersonal and communication skills and ideally knowledge of and an interest in social intelligence. You will need to be highly organised with experience of managing parts of projects. As importantly, you will be positive, proactive, passionate about the work, willing to get stuck in and be a real team player.

Who to contact: Please send your CV to Stephanie Fairbank or telephone: 07595 821 535 for an informed discussion.

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