Customer Insights Manager, Financial Services - 3-month FTC Sydney $AUD 150-180,000 + SUPER - (posted Sep 4 2024)

Company: Resources Group
Advertisers Ref: GL030924
MrWeb Ref: 161574

Job Spec: Are you a strategic thinker with a passion for transforming consumer behavior insights into impactful business strategies?

Seeking a talented senior insights executive with expertise and in-depth knowledge of how consumer behaviour drives profitability. Able to bring your expertise to customer data to drive innovation, profitability, and strategic direction.


What You'll Do:

• Lead with Influence: Partner with senior stakeholders to shape and steer the company's vision, leveraging your deep understanding of customer behavior.
• Turn Data into Stories: Distill complex data into clear, compelling insights that resonate and drive action across all levels of the business.
• Drive Strategic Impact: Influence key decisions on business strategy, planning, and investment by embedding customer insights into executive-level discussions.
• Collaborate Across Functions: Work closely with brand, marketing effectiveness, and voice of the customer teams to ensure insights are at the heart of marketing strategies, from conception to post-campaign analysis.

This role is less focused on managing the research programs themselves, and more focussed on embedding the insights into the business to ensure effective decision making.


Candidate Profile:

• Experienced Professional: With around 10+ years in the industry, you've spent a significant amount of time in a senior in-house role, ideally within financial services or a related field.
• Insight Expert: You have a strong foundation in strategic customer insights, with a particular strength in quantitative data and analysis.
• Strategic Collaborator: Your focus is on embedding insights within marketing teams, supporting them in making informed decisions throughout the campaign lifecycle.
• Flexible and Adaptable: You thrive in a fast-paced environment and are open to a 3-month fixed-term contract with the possibility of extensions (not guaranteed).

What We Offer:

• Flexibility: Enjoy a flexible working arrangement with just one day per week in the office, allowing you to maintain a healthy work-life balance.
• Competitive Benefits: We offer a robust benefits package, ensuring you're well-supported both professionally and personally.

About Resources Group

We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.

Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.

Who to contact: Send your CV to Gemma Lewis (Director, APAC) at glewis@resourcesgroup.com or call Gemma on 04524 17265 for a confidential discussion about this role and other related opportunities.

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