Medallia Appoints CRO

Customer and employee experience firm Medallia has appointed Ben Brewer as Chief Revenue Officer.

Medallia helps clients improve customer, employee, citizen and patient experience, capturing billions of experience signals across interactions including all voice, video, digital, IoT, social media and corporate messaging tools. Its Experience Cloud platform makes use of proprietary AI and machine learning technology to automatically reveal predictive insights. The firm is owned by investor Thoma Bravo, also the parent of UserTesting and J.D. Power.

Brewer worked most recently as Chief Sales Officer at engagement specialist Cornerstone OnDemand, and before this was CRO and then President at process intelligence and automation firm Nintex. Earlier he spent nearly fourteen years in sales, SVP and General Manager roles at software division SAP Concur.

Medallia CEO Joe Tyrell comments: 'We are excited to have a proven leader with Ben's level of experience joining us and helping lead our next phase of growth at Medallia. His passion for helping organisations deliver personalised experiences and his ability to foster growth within his teams make him an exceptional fit for our organisation and culture'.

Web site: www.medallia.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.

• Medallia Inc.
• All news