CX Specialist Nextiva Hires Chief Growth Officer

CX management platform Nextiva has appointed former Salesforce and Goldman Sachs staffer Stephanie Robotham as Chief Growth Officer.

Nextiva was established in 2008 and is headquartered in Scottsdale, Arizona. In late 2021 it secured $200m from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7bn. Recently it has invested in customer support and reputation management software firm Simplify360, and in January this year acquired contact center software firm Thrio saying it aimed to 'democratize CX technology'.

Robotham brings thirty years of industry experience to her new role, in which she will partner with Chief Marketing Officer Yaniv Masjedi and Chief Revenue Officer Jim Nystrom to accelerate the company's next phase of growth. She has worked as a growth advisor with Goldman Sachs and as CMO of customer success and product experience software firm Gainsight, as well as in senior marketing positions at Salesforce, Iterable and Optimizely.

CEO Tomas Gorny says of the appointment: 'Stephanie's customer-first mindset and extensive enterprise marketing experience will be critical for our team. She's the ideal person to drive our growth initiatives and customer engagement and to help more businesses build sustained customer loyalty through our platform. We've worked closely with Steph through the Goldman Sachs Value Accelerator program for the last eight months. In that time, she's become a key member of the leadership team, and I'm thrilled she's joining us officially as our first Chief Growth Officer'.

Web site: www.nextiva.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.