Rapid Annual Revenue Growth for Sprinklr

In the US, unified customer experience management platform Sprinklr has announced fourth quarter and full year results for the period ended January 31st 2024. Q4 revenue was up 17% to $194.2m, while non-GAAP operating income more than doubled to $32.4m. Full year revenue was $732.4m, up 18%.

Sprinklr describes itself as 'the first unified CXM platform for the enterprise', capturing massive amounts of structured and unstructured data from customer engagements on more than thirty channels.

Subscription revenue for the year rose 22% to $668.5m, while non-GAAP operating income was $92.0m, up from just $6.0m a year earlier. For the fiscal year ending 31st Jan 2025 the company forecasts total revenue between $804.5m and $805.5m, and non-GAAP operating income between $104m and $105m.

Founder and CEO Ragy Thomas (pictured) comments: 'We are pleased with Sprinklr's fourth quarter performance and overall success in FY 24. Our vision is clear: to unify customer-facing teams on an AI-powered platform. We're strengthening our foundation and recruiting top-tier leaders to fuel our next phase of growth. With strong conviction, we believe we are the natural third or fourth front office platform for global brands at the forefront of exceptional customer experience'.

Sprinklr is headquartered in New York City and is online at www.sprinklr.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.