Costa Rica Office for SurveyMonkey

Eponymous online surveys and forms company SurveyMonkey has a new location in Heredia, Costa Rica, to help service its more than 19,000 paying customers in Latin America - a region where the firm says it is 'just getting started.'

SurveyMonkey says Costa Rica's skilled workforce and strategic location for customers in both North and South America make it 'a natural next step' in building a global team for its diverse customer base. The office in Cariari Corporate Center in Ulloa, Heredia, houses some 40 employees across customer operations and success, engineering, human resources and sales - and plans to add a dozen more people by the end of this year.

The company says it sees a significant opportunity to grow its customer base across Latin America through this expansion, which joins offices in San Mateo and Portland, OR in the US; and in Ottawa, Dublin, Amsterdam, Padua and Bengaluru, India, and employees also in the UK and Australia. The Costa Rica team will also benefit from comprehensive training and professional development programs, and will get involved with company traditions such as its global 'Week of Service', which honors the legacy of former CEO Dave Goldberg through community service and engagement.

Global CEO Eric Johnson says the opening is 'poised to support innovation and contribute to the local economy', while Elias Conejo (pictured), Director of Engineering at SurveyMonkey and Site Lead of the Heredia office, comments: 'We are steadfast in our commitment to two complementary philosophies: helping users gather meaningful insights and the Costa Rican spirit of Pura Vida. As we continue to build our team, we are emphasizing authenticity, balance, and genuine human connection to create strong cross-cultural bonds, while continuing to drive innovation.'

Web site: www.surveymonkey.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.