Voxco Hires for CX Leadership Post

In Canada, Voxco Survey Software has appointed Anne Sobecki as Vice President of Customer Experience, leading its CX management offering.

Acquired in 2019 by private investment firm Pivoton Capital, Voxco offers an integrated platform to collect survey data through multiple channels including web, mobile and phone surveys. Sobecki (pictured) joins after serving as Senior Director of Customer Experience Strategy at telecoms firm Videotron, where she led many initiatives to drive acquisition, awareness and customer satisfaction. Prior to this, she was Social Media Marketing Manager at Havas Worldwide, and she worked for E&B Data as a Project Manager.

In her new role, Sobecki will be responsible for improving Voxco's customer experience offerings for enterprises, advising the team and clients on customer experience strategy, omnichannel strategy optimization, customer journey management, user experience, customer insights collection and management. CEO Sumit Aneja comments: 'Customer experience is a key focus area for us and Anne's proven leadership in transforming multi-national companies like Videotron through successful ideation and implementation of CX programs is a valuable addition for improving Voxco's customer experience offerings. We're excited to have her on the team'.

Web site: www.voxco.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.