Launch for Customer Interaction Analyst Glyphic AI

London-based customer interaction analysis specialist Glyphic AI has launched out of stealth with $5.5m in a pre-seed funding round.

Founded late last year by former Google DeepMind and Apple engineers Adam Liska and Devang Agrawal, Glyphic AI is building on the founders' technical expertise in making Large Language Models (LLMs) work with private and dynamic data. Their platform processes vast amounts of unstructured data from customer interactions across all channels, then learns, automates, and provides insights into the sales pipeline, which it says were previously inaccessible.

New funding has been led by Point72 Ventures, with participation from The Creator Fund, Dhyan Ventures and several angels. Liska comments: 'From preparing pre-meeting briefs to generating marketing collateral - truly impactful AI tools need to be intuitive to use and provide a clear value-add. Our approach to conversational AI is based on the latest advancements in generative AI, and we have received outstanding feedback from early users. With this funding, we will further reimagine how teams interact with sales software'.

Web site: www.glyphic.ai .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.