Medallia Hires EMEA and APAC Commercial Leader

Customer and employee experience solutions provider Medallia has appointed Nick Martin as SVP International.

Medallia's Experience Cloud captures data across in-person, digital and contact center interactions along with social media, transactional and operational data, allowing for sharing and collaboration across the enterprise in real time. The company was sold in 2021 to software investment firm Thoma Bravo, also the owner of J.D. Power and UserTesting/UserZoom.

Martin will be based in London and will lead Medallia's commercial organisation across EMEA and APAC: this includes expanding its customer base, growing business with existing customers and building up its partner network. He joins from AWS (Amazon Web Services), where he was Head of Enterprise Industries, and before this worked as Head of Retail, CPG and Travel Industries at Google Cloud.

CEO Joe Tyrrell comments: 'The experience Nick brings to Medallia is invaluable and we are thrilled to welcome him into this pivotal role. With a strong focus on customer relationships, he will fit in well with our incredible international team and his expertise and leadership will help Medallia continue to lead the customer and employee experience space throughout the world'.

Web site: www.medallia.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.

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