Portland, Oregon-based AI-powered customer intelligence platform Sturdy has raised $6m in seed funding, with which to further develop its software, expand its integrations with customer data silos, and grow its go-to-market and engineering teams.
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Sturdy was founded in 2020, and promises to help clients 'see across their data silos for a unified view of customer communication'. The platform proactively identifies churn risks across all customer-facing parts of a business, analysing unstructured customer interactions such as emails, calls, support tickets and chats to identify revenue threats and their root causes, in real-time.
The funding was led by Voyager Capital, with participation from Fortson VC and existing investor Grotech Ventures. Voyager Capital's General Partner Diane Fraiman joins Sturdy's board with the transaction.
Steve Hazelton (pictured), CEO and co-founder of Sturdy comments: 'We're creating an AI-first intelligent interface for all things customer. This allows Sturdy to provide an almost magical understanding of every customer interaction across every data silo. This funding enables us to move faster to empower teams to stay ahead of risk and unlock new revenue opportunities'.
Web site: www.sturdy.ai .
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