UK-based mobile data collection specialist OnePoint Global has formed a partnership with South African firm Customer Experience Agency (CE Agency), to expand its capabilities across Africa.Through the partnership, CE Agency will use OnePoint Global's mobile survey platform to enable mobile research to be undertaken on any handset or tablet, in any language, and in any country across Africa.
Robert Philpott (pictured), Global MD at OnePoint Global, comments on the partnership: 'The CE Agency team are customer satisfaction specialists and this is one of the areas where mobile surveys can be the most effective. Engaging with customers at the point of interaction captures powerful real-time and in-the-moment insight.'
Web sites: www.onepointglobal.com and www.ceagency.co.za .
All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.
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