Customer experience management specialist MaritzCX has reported a 9.2% increase in annual turnover in Europe, the Middle East and Africa (EMEA) to $47.3m.MaritzCX was created last November, following Maritz's acquisition of customer and employee feedback software provider Allegiance. The new firm offers a combination of customer experience software, research science, vertical market expertise and managed program services. During the year, the merged company hired an additional 300 staff across the North America, EMEA and APAC regions, and total headcount is now more than 1,000.
Stephan Thun (pictured), MaritzCX CEO Europe, commented on the latest financial results: 'This fantastic gain was achieved through expanding business with our existing clients and from dozens of new clients choosing our state-of-the-art CX solutions. Our new addition of CX software, combined with our industry expertise and advanced analytics has proven to drive outstanding results for customer centric organizations'.
Web site: www.maritzcx.com .
All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.
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