Customer Experience Firm ISC-CX Expands to Brazil

Swiss/German in-store and omnichannel customer experience analysis specialist ISC-CX is opening an office in Brazil, to support LatAm businesses and brands.

Formerly focused on mystery shopping and known as International Service Check, the company rebranded in 2020 and now offers a wider range of services including real-time survey product Voice-2025; POS crowdsourcing app solution Simply Tasks; customised retail audits; and employee surveys - in addition to mystery shopping offers. The company's multilingual local teams are on the ground in more than 120 countries.

MD Reinhold Auer (pictured) comments: 'LatAm is an exciting market with further great growth potential. Given our clients' sales activities in LatAm, it makes perfect sense to have a permanent team in Brazil with deep knowledge of the all the local LatAm business environments'.

Web site: www.isc-cx.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.