New CEO for Medallia as Stretch Retires

Customer and employee experience specialist Medallia has appointed Joe Tyrrell as CEO, replacing Leslie Stretch who is retiring and transitioning into an advisory role at the company.

Tyrrell (pictured) brings more than thirty years' experience helping businesses introduce new innovations in automation, artificial intelligence and data-driven workflows, with a focus on finance and technology sectors. He joins from ICE Mortgage Technology, where he was President, leading three wholly-owned subsidiaries of Intercontinental Exchange, Inc., including mortgage processing software giant Ellie Mae. He joined Ellie Mae in 2002 and served in roles including SVP and then EVP of Corporate Strategy, and SVP of Client Management and Business Development, before being promoted to COO - in this last role he oversaw technology, product strategy, product management, and business and corporate development. He holds a Bachelor of Arts degree in Business Management from St. Mary's College.

Stretch joined as Medallia's CEO in August 2018 after a decade as President and CEO of enterprise software and SaaS company CallidusCloud, culminating in its sale for $2.5 billion - and worked earlier at Sun Microsystems and Oracle Corporation. He has led Medallia through an IPO and the firm's 2021 sale for $6.4bn to investor Thoma Bravo - it has also made ten of its own acquisitions. Stretch comments: 'Deciding to retire was not a decision I took lightly, especially given the opportunity to work alongside the incredible Medallia team. I was extremely proud to partner with Thoma Bravo on finding a strong leader who can continue the incredible growth that Medallia has seen over the past several years. Joe is the right person for the job and will grow this organisation with his passion, leadership and commitment to providing customers with the technology and service that have been a differentiator for Medallia for decades'.

Web site: www.medallia.com .


Medallia's change of CEO is already reflected in MrWeb's RAIDAR, the only real-time ranking of the world's top players in analytics, insight and data. You can select whether to view its ranking on its own or grouped with other Thoma Bravo companies.

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.

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