KOL Software to Speed PDA Survey Process

In the UK, technology firm Knowledge Online (KOL) has launched new software for the vending sector, which it says will improve the speed and accuracy of real-time and automated survey creation on a PDA.

The firm's new E-SURVEY platform will enable field-based sales staff to complete forms on site via the PDA, and then submit the data back to base to provide instant access to this information. Field-based staff will no longer need to write up survey submissions manually.

Information submitted via automated screen prompts on the PDA ensure that all surveys are correctly filled in, which the firm says results in no return visits or delays in the submission process.

'E-SURVEY is an essential component to an industry where real-time data collection is a vital part of the company's business model,' explained MD Andy McDonald. 'Unlike paper-based reporting, it allows clients to build their own complex task based forms and download these to their mobile workforce.'

KOL was founded in 1999, has offices in London and Birmingham and is on the web at www.knowledgeonline.net .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.