Edwards to Lead Synovate's Global Mobile Roll Out

Synovate has announced the global launch of mobile research capabilities including SMS / text and mobile online surveys, as well as app development. Thomas Edwards has been promoted to lead the initiative.

The group's package includes SMS / text, which offers a choice of two-way interviewing or use to send invites to participate in mobile web surveys or download apps; and richer media options ranging from mobile online surveys to full apps. These methods can be integrated within Synovate's Internet, IVR, CATI, and paper data collection offerings.

'With the massive rise in mobile phone penetration across the globe, text messaging, and Smart phones with web browsing, it makes sense to have mobile research methodologies readily available to all our clients,' explains Edwards, who is now Global Head of Mobile Research Solutions. 'This allows us to capture feedback anytime, anywhere and at the convenience of the survey respondent.'

Based in Amsterdam, Edwards has been with Synovate for more than seven years and has a background in tech/telecoms, real-time research and customer experience.

Web site: www.synovate.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.

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