$14m for Customer Conversation Analyst Attention

New York-based Attention, whose platform turns customer conversations into actionable insights for salespeople, has secured $14m in Series A funding, with which to expand its go-to-market team, and continuing its investment in product and engineering.

Attention's AI-powered platform automates the extraction of insights from customer conversations to help sales teams stay informed and make the best use of their time. The firm was founded by repeat entrepreneurs and former competitors, Anis Bennaceur and Matthias Wickenburg (pictured above and below, respectively). The firm says its long-term vision is to fully automate the routine tasks handled by revenue and sales teams, allowing them to focus on more strategic activities.

The investment was led by Alven - an early-stage venture capital firm investing in firms in the US and Europe - and joined by Eniac, 645 Ventures, Aglae, Frst and Liquid2.

'Automating CRM entry out of customer conversations and writing follow-up emails was just the beginning' says CEO Bennaceur. 'There is so much more to do out of these precious interactions'. CTO Wickenburg adds: 'We have built a system of cognition that continuously learns and improves, delivering better results over time. We believe that our technology will not only enhance jobs but also redefine them, making sales teams more efficient and effective than ever'.

Web site: www.attention.com .

All articles 2006-23 written and edited by Mel Crowther and/or Nick Thomas, 2024- by Nick Thomas, unless otherwise stated.